Introduction

This is a collection of frequently asked questions about the makandra hosting environment and our operations services.
If you're new to makandra managed hosting, start with managed hosting basics.
Otherwise, jump to the topics of interest or just try the search!

Feel free to send us an email to ops@makandra.de about the services that are (not yet) part of this collection or if you have more in-depth questions. We can provide you with a full SRE (Site Reliability Engineering) Team with focus on network, operations and security.

Topics

Deployment - Details about how you as a customer should deploy your applications to your servers.

Monitoring - What we monitor and what options for extended monitoring we can offer.

Shared Services - We offer several shared services, learn more about those options.

Backup - Details about what we backup by default and how our backups are stored.

HTTPS and SSL/TLS - We strongly advise to use encryption everywhere, we offer HTTPS with Let's Encrypt.

E-Mail SMTP - Options for using our SMTP relay.

Scaling and Performance Tweaks - We provide advanced scaling and performance tweaks for different scenarios.