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Designing for trust blog post

Lexy
February 10, 2010Software engineer at makandra GmbH

In order to lower friction and the hurdles to pass, users need to be provided with a reason to trust you with the information they supply. The time and effort required to complete a form should be appropriate for the task at hand. A constant battle between the reward for completing an action and the effort it takes to complete it, is at play at all times.

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Posted by Lexy to makandra dev (2010-02-10 22:54)