when the file names were actually in japaneese, IE by default will not converting the links from Japanese text to unicode URL format i.e %20. Here is the fix that required
<a href="<%= product.product_image.url) %> ">SOME FILE NAME</a>
CHANGE TO :
<a href="<%= URI.escape(product.product_image.url) %>" >SOME FILE NAME</a>
Posted by Sandheep to Sandheep's deck (2013-05-10 17:49)