This is a collection of frequently asked questions about the makandra hosting environment and our operations services.

Our opscomplete gives you everything necessary to run a modern web infrastructure in a professional manner.

Physical security We're hosting in the datacenter "Munich East" of our datacenter provider noris. The datacenter holds multiple certifications...

New Deployments Looking for a checklist for new deployments? You will find it here: Adding new deployments. Servers

First, in your project, you need to install Capistrano 3 for Rails. You can find the official documentation here.

If you followed this guide, you will have already executed bundle exec cap install STAGES=staging,production and your project...

Our Rails deployments are run by passenger on the application servers, to automatically restart passenger workers after a deploy you...

If you want to use Puma as the application server you have the two following options. There is the capistrano...

In most cases your application needs configuration data like database endpoints or API keys to work. This section will help...

If there is an error or if you need to check whether requests are arriving at your server, you should...

Please contact ops@makandra.de if you want to change how your Ruby version is managed. Selfmanaged Ruby Version

When a new application deployment is to be created we always need the same set of information. If possible, please...

If you need to run specific program(s) and be sure they will get restarted if they quit unexpectedly or...

Here is an example configuration for using Sidekiq with our Procfile support and Capistrano. Sidekiq specific steps in lib/capistrano/tasks/sidekiq.rake. Please...

If you want to use containers for your deployment, we support this via a docker-compose.yml file. For this case we...

Managed Hosting includes a wide variety of monitoring methods to ensure stable operation of your servers and applications. Corresponding checks...

We offer shared services for ruby on rails applications on our server infrastructure. With that you get a default setup...

As you can see in Infrastructure basics your application servers are placed behind three load balancers. They accept all HTTP/S...

A load balancer has to know where and when it can traffic forward to. A malfunctioning application server or one...

If you need to upload larger files, or have any questions please contact us via ops@makandra.de. Upload file size Limit...

Backups are stored in a physically separated environment from their origin to protect against physical dangers such as a fire...

On every application server a local MTA is running and listening on localhost port 25. You can use it to...

When you are using the default local SMTP-Relay and send mails from an email address which can't receive...

There are different locations where log data is written to. Here is an overview of the most common places.