Characteristics of a successful on-cal rotation
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Inclusive — Everyone who can do it, should do it, including VPs and directors.
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Fair — On-call work should be remunerated in addition to normal working hours.
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Sustainable — Enough engineers should be in a rotation to avoid burnout and avoid disruption to work-life balance or day-to-work in the office.
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Reflective — Your team should constantly review alerts and pages to ensure only alerts that matter wake someone up.
Increment's on call blogpost
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Sanjay
Almost 5 years ago