A fantastic guide for a dilemma facing any web-based product.
Here’s a simple set of Yes/No questions that you can quickly answer before you add another item to your product roadmap.
Saying yes to a feature request – whether it’s a to an existing customer, a product enquiry, a teammate, or a manager – is immediately rewarding. It’s an unspoken transaction where you barter long term product focus in exchange for short term satisfaction. Buying short term joy for the cost of long term pain is the human condition.